Application Rules "ElectroUA"
The privacy of your personal data is highly important for ElectroUA
Children under 13
ElectroUA is committed to protecting children online privacy. No part of our app is intended to attract someone under the age of 13. We will not knowingly collect or request personal data from anyone under the age of 13 without prior parental consent. We also do not send an e-mail to anyone who informs us that they are under the age of 13, without the prior consent of the parents. We rely on parents controlling the use of our app by their children. If a child under the age of 13 has provided the app with his/her personal data, please send an email to ElectroUA at firstname.lastname@example.org, so that we remove the information about the child from all our files.
What data about you does ElectroUA collect and generate?
We may ask you to provide various information related to or referring to you (“Personal Information”). Personal information that we ask you to provide may include, for example, your name, phone number, mobile phone number, email address, etc. If you use a credit or debit card or pay a check for any of our services or products, we can also get your account number. ElectroUA does not collect personal data via the app unless you voluntarily provide us with this data. Please understand that if you decide not to provide us with certain Personal Data, you will not be able to access all the features of our mobile app.
We may ask you to provide personal data at any time in different parts of our mobile app.
Shopping via websites
You may be given the opportunity to purchase various services or products from ElectroUA or one of ElectroUA’s partners via existing websites. We may also ask you to provide Personal Information when you decide to make a purchase via the website.
A mobile app may offer location-based search services to help you to find the nearest EV charging stations in our network. If you use these services, ElectroUA may collect and generate your additional personal data. This data may include your location and other data that you specify in connection with your search, as well as EV charging stations that you discover when using the search. Location data may show ElectroUA your exact location (if, for example, you send ElectroUA your GPS coordinates or other accurate location data). ElectroUA may share your location data with third parties being a part of the positioning systems. ElectroUA may, for instance, share your location with a third party in order to create a map or build a route to the nearest EV charging stations in our network.
Using EV charging stations
If you use any EV charging station in our network, irrespective of how you use location-based services on our websites or otherwise, we may collect and generate your personal data regarding your use of EV charging station. This information will include, for instance, the EV charging stations you use, the number and type of services you get from each EV charging station, and other information about your use of our services. We may associate this data with your ElectroUA account or with other data that you provided to us. We may use this Data, inter alia, to provide you with billing for the services you use and received from each EV charging station.
ElectroUA may store certain data, including Personal Data, on your mobile device running ElectroUA. Please review the documentation for your mobile device and/or the website of the manufacturer of your mobile device to determine how to manage the data stored on your mobile device.
We can combine your data that we collect and generate, with data and information we receive from other sources to increase, improve and supplement your information that we collect or generate. If the combined data remains Personal Data (i.e., those associated with your name or refer to you) after combining, we will continue to treat this Data as Personal Data in accordance herewith. If the combined data is Non-Personal Data (i.e., such that they are not related to your name and do not refer to you) after the combination, we may treat this information as Non-Personal Data in accordance herewith.
Links to other websites or apps
How can you check or delete data?
You can contact ElectroUA at email@example.com or at the following address and telephone number if you no longer wish to receive advertising or marketing materials or don’t want ElectroUA to contact you. In addition, you can opt out of getting ElectroUA advertising or marketing materials by following the instructions included with each advertising or marketing newsletter.
If your personal data can be changed, you can correct, update, delete or deactivate your data by making changes to the ElectroUA member details page by sending an email to a customer support representative at firstname.lastname@example.org or at the specified address and phone number below. We will reply to your request within 10 business days.
How does ElectroUA protect and store customer data?
ElectroUA has developed reasonable and appropriate physical, digital and managerial security procedures to protect the information we collect and store. Our servers are located in a well-protected area equipped with CCTV. We use firewalls to protect and prevent access to our servers using unauthorized means. We comply with generally accepted industry standards to protect email addresses submitted to us, both during transmission and upon receipt. We use secure servers using Secure Socket Layering (SSL) encryption when we ask you to provide us with personal information such as your credit card number or other financial information. Please note that this secure transmission cannot be used for the product pages on the websites, the general information on the website or any information transmitted via App.
Security of your Personal data within the mobile app occurs via database encryption and the use of encrypted keystores.
Despite our efforts to ensure reasonable and proper security, no security system is 100% protected, and we cannot guarantee that your data will be safe in all situations or that your data will not be lost, misused, unauthorizedly disclosed, modified or destroyed.
How can we contact you?
Our contact information
If you have any questions or problems, email ElectroUA via email@example.com . You can also contact ElectroUA customer service at +38 (050) 513 00 00.